Contact Details & Privacy Policy

My Home Office is in Sudbury, Suffolk.

Tel:  01 787 377 730

Mobile: 07941 391 137

Please Note: the 07000 564 652 number that I used to use for re-directing calls to my frequently changing offices bases, was NOT a MOBILE number and did NOT incur ANY ADDITIONAL costs over and above a NORMAL LANDLINE CALL - but it has now ben discontinued.

My business name is sometimes abbreviated to 'JLBC' but please note that I have NO connection whatsoever with a registered limited company in the name of 'JLBC Limited'

If you happen to come across any on-line directories (that have not actively sought my permission to use my details) promoting John Lane Business Consulting as being based in Harefield or West Drayton near Uxbridge, with 01895 area code telephone numbers - these WERE my OLD contact details but are NO LONGER applicable..

Privacy Policy

John Lane Business Consulting is the sole trader trading name of John Lane.

John Lane Business Consulting may sometimes be abbreviated to JLBC.

John Lane Business Consulting is NOT a company currently listed / incorporated under UK law as a trading business at the CRO i.e. Companies Registration Office / Companies House.

John Lane Business Consulting Limited was, however, formerly registered at the CRO until the company’s closure in or around 2000.

There is currently an incorporated limited company listed at the CRO named JLBC Limited – that business has no connection whatsoever, either directly or indirectly with John Lane who resides at the address given below or who previously resided in the London Borough of Hillingdon.

This privacy policy explains how I use any personal information that I collect about you when you contact me.

Topics:

• What information do I collect about you?

• How will I use the information about you?

• Marketing

• Access to your information and correction

• Cookies

• Other websites

• Changes to my privacy policy

• How to contact me

• What information do I collect about you?

I (John Lane) will collect information about you (by ‘you’ I mean you as a person or the organisation that you represent or any other person representing you or your organisation) when you make an enquiry with me or place an order with me for any service(The information I collect will usually comprise personal contact name, contact role / job title, organisation name, organisation address, email addressand / or telephone contact number(s) and relevant information about your organisation and your reqirements(s) that you provide to me to enable me to provide an adequate response to your enquiry or order.

I also collect information if / when you provide feedback and information that resides within documentation that I may receive from you / your organisation or that I provide to you in relation to the services I provide including my responses to your enquiries before and / or after any order is placed.

The web site service that I use is hosted by an external provider that retains, anonymously and therefore with no direct or indirect connection with, or record of, any person or organisation that accesses my web site, data about my web site’s performance.

The email service that I use for business purposes is hosted by an external provider. Emails that I receive and those sent by me are held on servers maintained by that external provider. Occasionally, certain emails or items of information contained within them are copied onto to my own computer for future reference.

I also occasionally use an alternative email service provided by a different external provider, primarily for non-business purposes but with occasional exceptions.

How will I use the information about you?

I collect information about you to enable me to communicate with you, to diarise and organise, to carry out and to administer the associated financial accounting, of the work that I do for you in an effective and efficient way, which usually requires the creation of, or the making of changes to, new or pre-existing documentation.

If I consider it appropriate, and if you agree, based on the information or feedback you provide, I will forward some or all of your information as necessary, to my Associate Consultant(s) who may contact you direct or who you may contact direct e.g. most likely when your enquiry is about health and safety or another specialist topic beyond my own personal skill set.

I will not share your information with any other person or organisation unless requested to do so by you or unless I have suggested it would be helpful to you for me to do so and you you have given me permission to do so.Where you have given me such permission, you have a right at any time to stop me from contacting the person(s) or organisation(s) concerned.

If you agree, I may also email or telephone you or send hard copy information by Royal Mail post about information and / or other services I think may be of interest.

Marketing

I may want to send you information about my services which I think may be of interest to you.

If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop me from contacting you for marketing purposes.

If you no longer wish me to contact you for marketing purposes, please email or telephone me to let me know.

Access to your information and correction

You have the right to request a copy of the information that I hold about you. If you would like a copy of some or all of your personal information, please contact me:

by Email - address on request by phone

by Telephone at:

Home / Office - 01787 377 730

Mobile – 07941 391 137

I may make a small charge for this service.

I want to make sure that your personal information is accurate and up to date.

You may ask me to correct or remove information you think is inaccurate.

Cookies

Cookies are text files that may be placed on your computer by my web site service external provider to collect standard internet log information and visitor behaviour information. This information may be used by that service provider to track, anonymously I believe, visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. I do not think that the removal of cookies will in any way impeded your use of my web site. Please contact me if you experience any difficulty for any reason with using my web site.

Other websites

My website does not contain direct links to other websites but occasionally information may be provided to enable you to go to or to help you find other information provided by other people or organisations and normally these will only be UK Government or UK ‘QUANGO’ (quasi autonomous national government organisation) web sites.

This privacy policy only applies to this website so when you visit other websites you should read their own privacy policies.

Changes to my privacy policy

I keep this / my privacy policy under regular review and I will place any updates on this web page.

This privacy policy was originally posted on this web site 11th February 2019 and was updated on 13th February 2019, and then again, on 25th January, 2024.

How to contact me

Please contact me if you have any questions about my privacy policy or information I hold about you:

by Email at:

john@jlbc.co.uk

by Telephone at:

Home / Office - 01787 377 730

Mobile - 07941 391 137